1Z0-562 Exam Questions & Answers

Exam Code: 1Z0-562

Exam Name: Oracle Utilities Customer Care and Billing 2 Essentials

Updated: Nov 12, 2024

Q&As: 75

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Questions 1

Field Activities of specific types can be created by the system automatically based on the type of work to be carried out, connection status of a service point, and the meter's installation and connection status.

Which four processes are based on the above? (Choose four.)

A. starting service

B. disconnecting service

C. testing a meter or item in the field

D. stopping service

E. disconnect Warning

Show Answer
Questions 2

What typically determines the number of accounts a person has?

A. the number of bills the person wants to receive

B. the number of sites/premises the person is financially responsible for

C. the number of services the person wants to receive

D. each time the person signs up with the Utility after ceasing the previous contractual relationship with the Utility

E. each time the person moves premises (terminate financial responsibility for one premise and take on responsibility for another premise)

Show Answer
Questions 3

Which three statements are correct for meter and item installations? (Choose three.)

A. Only one meter can be installed at a service point at a time.

B. Only one badged item can be installed at a time.

C. A service point may not contain both badged and unbadged items at a time.

D. A service point may contain both badged and unbadged items at a time.

E. A service point may contain both a meter and a badged item at a time.

Show Answer
Questions 4

Using a base-supplied algorithm type, payment distribution priority is typically determined by _____________.

A. Service Agreement Type's Priority and Debt Age

B. Debt Age

C. Customer Class and Debt Age

D. Customer Class and Service Agreement Type

E. Payment Type and Debt Age

Show Answer
Questions 5

Meter reads may be estimated when a read for billing cannot be located or for determining high and/or low limits to check a meter read's reasonableness. Which administration object specifies the algorithm that estimates consumption?

A. Trend Class

B. Bill Segment Type

C. High Low Factor

D. Trend Area

E. Installation Options

Show Answer

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