Which of the following should be done prior to installing replacement RAM modules into a desktop computer?

A. Wear an ESD wrist strap.

B. Put on latex gloves

C. Connect power to a grounded outlet

D. Disconnect the CMOS battery

A technician has been asked to review the configuration of an executive's SOHO network following a recent news report regarding home Internet routers that are being added to botnets for malicious purposes.

Which of the following would be BEST to prevent the router from being added to a botnet? (Choose two.)

A. Upgrading to an enterprise-grade router

B. Enabling WPA2-Enterprise encryption

C. Changing the default credentials

D. Updating to the latest firmware

E. Reducing the transmit power levels

F. Disabling the SSID from being broadcast

Users have reported their files have disappeared, and they are unable to access local data. The security administrator quarantined all affected systems and removed any remote connectivity; however, users are still unable to access local data PC performance has not been affected, but the applications keep failing. Which of the following has MOST likely occurred?

A. Rootkit installation

B. Data backup failure

C. OS update failure

D. Ransomware attack

E. Browser redirection

Anne, an employee, stepped away from her workstation to deliver a report to her boss. When she came back, confidential material was displayed on the screen that was not opened prior to her leaving. Which of the following could have mitigated this from occurring?

A. Intrusion detection system

B. Screensaver password

C. Privacy filters

D. RFID badges

A user would like to allow all of the devices on a home network to connect to the WAP except for smart phones.

Which of the following features should be used to accomplish this?

A. Set a unique DHCP scope ID for the smart phones

B. Change the WAP SSID

C. Change the channel to the same frequency as the smart phones

D. Exclude smart phones from the MAC filter list