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3309 Exam Questions & Answers

Exam Code: 3309

Exam Name: Avaya Aura Experience Portal with POM Implementation and Maintenance

Updated: Nov 18, 2024

Q&As: 124

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Practice These Free Questions and Answers to Pass the ACIS Exam

Questions 1

When installing Avaya Proactive Outreach manager (POM) software on the Avaya Aura Experience Portal (AAEP), which two interfaces may be used to install the software? (Choose two)

A. The Tomcat Administration Screen

B. The AAEP Web administration POM menu

C. The graphical user interface (GUI)

D. The command line interface (CLI)

E. The Remote Desktop

Show Answer
Questions 2

Which menu provides details about the running calls being handled by Intelligent Customer Routing R)?

A. Call Center

B. ICR Manager

C. ICR Monitor

D. Standard Report

Show Answer
Questions 3

You want to setup a single server Avaya Aura Experience Portal system. Which three components can co- reside on a single server? (Choose three)

A. Application server

B. Primary Experience Portal Manager (EPM)

C. Auxiliary EPM

D. Media Processing Platform (MPP)

E. Telephony server

Show Answer
Questions 4

Which two user roles can be used to add, change, or delete the Intelligent Customer Routing (ICR) Control Application on the Experience Portal Manager? (Choose two)

A. Administration

B. Web Services

C. Maintenance

D. Operations

E. ICR Administrator

Show Answer
Questions 5

You have setup up an application server and installed the runtimeconfig.war. When accessing the runtimeconfig web application http: //: /runtimeconfig), you receive the following error:

org.apache, jasper.JasperException: javax.servlet.ServletException: java lang.NoClassDefFoundError:

com/avaya/runtimecommon/plat forms/Tool kit

How do you correct this Issue?

A. Re-install the runtimeconfig.war file.

B. Make sure the runtime support files are installed in the correct location.

C. Restart Avaya Aura Experience Portal.

D. Check that the Web License Manager (WebLM) is running. If not start WebLM.

Show Answer

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