What happen when using changesets? Choose two

A. Needs one inbound and outbound

B. Has a feature that will validate the changeset before deploying

C. Transfer all Profiles

D. Transfer all Data

How can the Social Accounts and Contacts feature be used to enrich Salesforce data?

A. Users can use their Facebook logins to import education information for all of their Facebook friends.

B. Users can use their Twitter logins to display a contact's tweets when they are viewing contact records.

C. The administrator can use the company's Facebook login to allow all users to see all public information on contacts.

D. The administrator can log into LinkedIn to Import publicly displayed education information for contacts.

Universal Containers wants to use the Omni-Channel routing feature in Service Cloud. They are using assignment rules and want to ensure that the routing chosen meets the requirements. What should an administrator take into consideration before implementation?

A. Assignment rules are triggered when Omni-Channel routing routes a work item to an agent and the agent accepts the work.

B. The least active routing model looks for the agent who has the largest maximum work capacity.

C. Assignment rules are triggered when an agent accepts the work and edits and saves the work.

D. If there is a tie in the Omni-Channel routing logic, Omni-Channel routes the work to the agent who most recently received a work item.

Cloud Kicks is alarge company with many divisions. Some divisions have a higher turnover, so each division wants to be able to create and manage users only within their division.

What should the administrator do to set this up?

A. Set up delegated administrators for the division leaders.

B. Assign a flat territory role hierarchy for the divisions.

C. Create a permission set group for the division leaders.

D. Customize and assign profiles for the division teams.

A user at Cloud Kicks has informed the administrator that they are unable to log in to Salesforce via multi- factorauthentication.

Which two area should the administrator review to understand potential root causes?

Choose 2 answers

A. Identity Verification History

B. Login History

C. Debug Logs

D. Setup Audit Trail