You are a project manager for a midsize software company, which still uses the Waterfall model. Your customer wants a new software project.

When should you consider the use of Agile?

A. The product definition is stable and will not change.

B. The scope lacks specificity and is unlikely to remain stable.

C. The user technology to be developed is understood.

D. There are almost no ambiguous requirements.

A team's physical environment can have a big influence on how Agile a team can become.

An important benefit of an open space workplace is the ease with which the layout of the area can be

changed.

Why does this comply with the Agile principles?

A. It follows the inspect and adapt cycle, as the people on the team are learning how to work best with one another during the process.

B. Pair programming is only possible in an open environment.

C. Self-organization is only possible in an open space environment.

D. With people involved, there will always be people issues. Open work spaces allow the Scrum Master to detect people issues and resolve them.

A Scrum Master is teaching Agile estimation techniques using Story Points to a new team.

A more experienced member of the team argues that:

An estimate expressed in Story Points is useful for a shorter period of time than an estimate in Ideal Days.

Is this true and what is the reason?

A. No, because estimating with Story Points is usually faster than with Ideal Days.

B. No, because Story Points are more robust against changes in the work-environment.

C. Yes, because Ideal Days allow for a buffer and help to maintain the estimate.

D. Yes, because Story Points are only a relative measure and Ideal Days are not.

For a cross-functional team, it is important that all skills, that are necessary to go from an idea to an implemented feature, are represented within the team.

What consequence can this have when you start Agile Scrum?

A. Coaches must be hand-selected for new teams

B. Rapid improvements are no longer possible

C. The team size is slightly larger than desired

Company X-AppGo is very interested in getting the benefits of both the ITIL®Framework and the Agile principles. They want to establish a disciplined service based approach, while reducing lead team in releasing application enhancements and improvements to their customer base.

Based on the above scenario, which would be the best processes to start integrating Agile into the ITIL® Framework?

A. Service Design and Service Transition

B. Service Strategy and Service Design

C. Service Strategy and Service Operation

D. Service Transition and Service Operation