ISEB-BA1 Exam Questions & Answers

Exam Code: ISEB-BA1

Exam Name: Foundation Certificate in Business Analysis

Updated: Nov 17, 2024

Q&As: 160

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Practice These Free Questions and Answers to Pass the ISEB Certification Exam

Questions 1

Which of the following terms may be used to describe the attitude of a stakeholder who is NOT in favour of the project but is probably not actively opposed to it?

A. Opponent.

B. Neutral.

C. Critic.

D. Blocker.

Show Answer
Questions 2

A stakeholder in a project has been classified as having no interest but high power/influence on the power/interest grid. Which of the following would be an appropriate way of managing this stakeholder?

A. Ignore.

B. Watch.

C. Keep on side.

D. Keep informed.

Show Answer
Questions 3

When analysing stakeholders, it is useful to produce a stakeholder analysis grid. What is depicted on the axes of this grid?

A. Objectives and interests.

B. Power and influence.

C. Perspectives and impacts.

D. Power and interest.

Show Answer
Questions 4

A company provides a help desk facility to support users of their computer software. How would the provision of this facility be classified on their value chain?

A. As an Inbound Logistics activity,

B. As a Sales and Marketing activity.

C. As a Technology Development activity.

D. As a Service activity.

Show Answer
Questions 5

Which of the following techniques is used to focus solely on the external influences on an organisation?

A. SWOT.

B. PESTLE.

C. CATWOE.

D. MOST.

Show Answer

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