Exam Code: MOFF
Exam Name: Microsoft Operations Framework Foundation (EX0-102)
Updated: Dec 16, 2024
Q&As: 153
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What ITIL process maps to the optimizing quadrant?
A. Change Management
B. Incident Management
C. Security Administration
D. Service Level Management
Which Service Management Function (SMF) is also addressed as an ITIL process?
A. Security Management
B. Storage Management
C. System Management
D. Workforce Management
Which statement of the IT service lifecycle is not correct?
A. It isolates risk to the Operate phase.
B. It addresses the design and delivery of the IT service.
C. It describes the life of an IT service.
D. It represents planning and optimizing the IT service to align with the business strategy.
One of the SMFs has the following goal: ow to build and maintain an IT organization that is accountable, responsible, flexible, and scalable?One of the SMFs has the following goal: ?ow to build and maintain an IT organization that is accountable, responsible, flexible, and scalable? Which SMF has this goal?
A. The Change and Configuration SMF
B. The GRC SMF
C. The Financial Management SMF
D. The Team SMF
What is a key Team SMF principle?
A. manage with a higher hierarchy
B. separate Plan-Driven and Interrupt-Driven Work
C. put the least expensive resources at the service desk
D. discourage advocacy
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