SALESFORCE-ASSOCIATE Exam Questions & Answers

Exam Code: SALESFORCE-ASSOCIATE

Exam Name: Salesforce Certified Associate

Updated: Nov 16, 2024

Q&As: 113

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Practice These Free Questions and Answers to Pass the Salesforce Associate Certification Exam

Questions 1

An organization wants to implement Salesforce into its business model. The requirements include:

Operations management Program management Grantmaking Fundraising Marketing Engagement

Which cloud is preconfigured to handle all of these requirements7

A. Analytics

B. Experience

C. Nonprofit

Show Answer
Questions 2

A Salesforce associate wants to learn more about an app to see if it would be a good fir for a business need, but they are not a system administrator. Where can they learn more about the app?

A. AppExchange

B. Trailhead

C. Global Search

Show Answer
Questions 3

An insurance call center is experiencing increased policy support calls which has led to long wait times and disappointed customers. Which cloud will decrease the number of incoming calls, empower customers, and increase satisfaction?

A. CRM Analytics

B. Experience

C. Cloud Sales Cloud

Show Answer
Questions 4

Get Cloudy Consulting's growing marketing team is on a custom profile named Marketing Team.' The team currently has Read access to leads and opportunities- Two marketing managers need Edit access on leads. What should the Salesforce associate do to grant them the access they need?

A. Create a permission set that grants Edit access to leads and assign it to the marketing managers.

B. Create a permission set that grants Edit access to leads and assign it to the marketing team.

C. Create a new profile that grants Edit access to leads and assign it to the marketing managers.

Show Answer
Questions 5

Get Cloudy Consulting (GCC) is currently tracking forecasting and revenue data in a spreadsheet and wants migrate this data to Salesforce. Which solution should GCC consider?

A. Marketing Cloud

B. CRM Analytics

C. Sales Cloud

Show Answer

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